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PRIVACY POLICY

Last updated: 30 June 2026

Daittons respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African laws.

This Privacy Policy explains how Daittons collects, uses, stores, shares and protects your personal information when you use our website, join a Daittons Roundtable, interact with us through WhatsApp or email, register for a service, access our learning platform, or otherwise engage with our business.

By using our website, submitting your information to us, joining a Daittons Roundtable, or using any of our services, you acknowledge that you have read this Privacy Policy and understand how your personal information may be processed.

1. WHO WE ARE

This Privacy Policy applies to Daittons, including Daittons Roundtables, our website, our WhatsApp-based discussion communities, our learning management system (LMS), and related services, communications and platforms operated by us.

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us at:

Email: admin@daittons.co.za

2. WHAT PERSONAL INFORMATION WE MAY COLLECT

Depending on how you interact with Daittons, we may collect and process personal information such as:

2.1 Information you provide directly to us

This may include:

  • your full name
  • email address
  • mobile or WhatsApp number
  • company name or business name
  • job title, professional role or industry
  • billing or payment-related information where applicable
  • information you provide when completing forms, applications or enquiries
  • information you provide when joining a Roundtable or requesting access to a service
  • messages, responses, comments or submissions you send to us by email, website forms, WhatsApp or other channels

2.2 Roundtable participation information

If you join a Daittons Roundtable, we may process information relating to your participation, including:

  • your contact details for onboarding and group access
  • your selected Roundtable(s)
  • your participation status and membership records
  • your messages, contributions or interactions in Roundtable spaces where relevant for moderation, support, summaries, learning materials or community management
  • your attendance, engagement or access history where relevant to the service

2.3 LMS and learning-related information

If you access our learning platform or LMS, we may collect:

  • your login or registration details
  • course or content enrolment information
  • progress, completion or access information
  • downloads, activity or learning engagement data where relevant to the platform

2.4 Website and technical information

When you use our website, we may automatically collect certain technical information, such as:

  • IP address
  • browser type
  • device information
  • pages visited
  • date and time of access
  • referring website or source
  • cookies and similar tracking data where applicable

2.5 Marketing and communication information

We may also collect information relating to:

  • newsletter subscriptions
  • marketing preferences
  • event or webinar registrations
  • requests for information, brochures or updates
  • responses to surveys, feedback requests or promotional campaigns

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

  • directly from you when you complete a form, register, enquire, join a Roundtable or communicate with us
  • when you contact us by email, WhatsApp, social media or other channels
  • when you join a Daittons Roundtable or participate in related activities
  • when you access our LMS or website
  • through cookies, analytics tools and website tracking technologies where applicable
  • from publicly available sources or professional/business sources where lawful and relevant
  • from third-party service providers assisting us with website hosting, LMS delivery, payments, email communications, forms or related services, where lawful and appropriate

4. WHY WE PROCESS YOUR PERSONAL INFORMATION

We may process your personal information for one or more of the following purposes:

4.1 To provide our services to you

Including to:

  • register and onboard you into a Daittons Roundtable
  • communicate with you about your membership, application, enquiry or service
  • grant you access to WhatsApp groups, LMS content, learning materials or relevant resources
  • manage your participation in a Roundtable or other Daittons offering
  • provide customer support and respond to your questions or requests

4.2 To manage and operate Daittons Roundtables

Including to:

  • organise and moderate professional discussion communities
  • administer group access and member communication
  • manage discussion themes, participation records and community engagement
  • prepare summaries, learning notes or internal records arising from Roundtable discussions
  • maintain the quality, safety and structure of our communities and services

4.3 To deliver learning and educational services

Including to:

  • manage LMS enrolment and access
  • track learning activity where relevant
  • provide educational resources, summaries and supporting materials
  • improve the relevance and quality of learning content

4.4 To communicate with you

Including to:

  • respond to enquiries
  • send service-related messages and updates
  • notify you of changes to our services, schedules, access arrangements or policies
  • send newsletters, promotional messages, event invitations or other updates where lawful and appropriate

4.5 To administer our business

Including to:

  • maintain internal records
  • manage billing, payments or subscriptions where applicable
  • protect our business, users, systems and communities
  • investigate complaints, misuse, disputes or suspected unlawful activity
  • enforce our terms, policies and community standards

4.6 To improve our website, services and user experience

Including to:

  • analyse website usage and engagement
  • understand member and user needs
  • improve platform functionality, communication and service design
  • develop new services, content or Roundtable offerings

4.7 To comply with legal and regulatory obligations

Including where processing is necessary to:

  • comply with POPIA and other applicable laws
  • respond to lawful requests from regulators, courts or authorities
  • keep records where required by law
  • protect legal rights and manage disputes

5. OUR LAWFUL BASIS FOR PROCESSING

Where POPIA applies, Daittons will process personal information only where we have a lawful basis to do so, including where:

  • you have given consent
  • processing is necessary to provide a product or service you requested
  • processing is necessary to conclude or perform a contract with you
  • processing is required to comply with a legal obligation
  • processing protects a legitimate interest of Daittons, you, or a third party, where lawful and appropriate
  • processing is otherwise permitted under POPIA

6. DIRECT MARKETING AND COMMUNICATIONS

We may send you updates, promotional messages, newsletters, event information, Roundtable invitations, service announcements or related communications where permitted by law.

Where required, we will seek your consent before sending direct electronic marketing communications. You may opt out of marketing communications at any time by:

  • clicking the unsubscribe option where available
  • contacting us at admin@daittons.co.za
  • replying to the relevant communication with an unsubscribe request where appropriate

Please note that even if you opt out of marketing communications, we may still send you important service-related communications relating to your membership, access, account, purchases, participation, legal notices or administrative matters.

7. WHATSAPP GROUPS, COMMUNITY PARTICIPATION AND VISIBILITY OF INFORMATION

Daittons Roundtables may operate through WhatsApp groups and other shared communication spaces.

If you join a Daittons Roundtable WhatsApp group, you acknowledge that certain information may be visible to other members of that group, including:

  • your name as displayed on WhatsApp
  • your phone number associated with WhatsApp
  • your profile image or profile details visible through your own WhatsApp settings
  • messages, comments or contributions you choose to post in the group

By joining a Roundtable group, you understand that this is a shared community environment and that some personal information will necessarily be visible to other participants within that group context.

We encourage members to be mindful of the personal information they choose to share in group discussions and networking interactions.

Daittons will take reasonable steps to moderate and manage Roundtable environments professionally, but cannot control how members independently save, view or respond to information voluntarily shared by other participants within a group environment.

8. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information.

We may share personal information only where necessary and lawful, including with:

8.1 Our internal team and authorised personnel

Personal information may be accessed by authorised Daittons personnel, administrators, moderators, support staff or contractors who need it to perform their duties.

8.2 Service providers and platform providers

We may share information with trusted third-party service providers who assist us with services such as:

  • website hosting
  • domain or email services
  • payment processing
  • LMS hosting or support
  • form processing
  • cloud storage
  • analytics tools
  • email communication systems
  • business administration tools

These service providers may process personal information on our behalf under appropriate confidentiality and data protection obligations where applicable.

8.3 Legal, regulatory or protective disclosures

We may disclose personal information where required or permitted by law, including:

  • to comply with a court order, subpoena or lawful request
  • to respond to legal or regulatory obligations
  • to protect the rights, safety or property of Daittons, our members, users or others
  • to investigate fraud, misuse, unlawful conduct or security incidents

8.4 Business transfers or restructuring

If Daittons undergoes a sale, merger, restructuring, acquisition or transfer of part of its operations, personal information may be transferred as part of that transaction, subject to applicable law.

9. INTERNATIONAL OR CROSS-BORDER PROCESSING

Some of our service providers, software tools, cloud systems, communication platforms or website technologies may store or process personal information outside South Africa.

Where personal information is transferred outside South Africa, Daittons will take reasonable steps to ensure that such transfer takes place in a manner consistent with POPIA and that appropriate safeguards are in place where required.

10. COOKIES AND WEBSITE TRACKING

Our website may use cookies and similar technologies to improve user experience, understand website usage, remember preferences, support site functionality and help us improve our services.

Cookies may collect technical or usage-related information such as browser activity, page visits, device type and interaction data.

You may be able to manage or disable cookies through your browser settings, although doing so may affect parts of the website’s functionality.

11. HOW WE KEEP PERSONAL INFORMATION SAFE

Daittons takes reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, unauthorised disclosure, alteration or destruction.

These measures may include:

  • controlled access to personal information
  • password protection and access controls
  • use of reputable third-party systems and service providers
  • administrative safeguards and internal handling controls
  • reasonable efforts to protect digital records and communication channels

While we take reasonable precautions, no website, communication channel or electronic storage method can be guaranteed to be completely secure. Users should also take care to protect their own devices, passwords and communication accounts.

12. HOW LONG WE KEEP PERSONAL INFORMATION

We will keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law, contract, legitimate business need, dispute management, record-keeping obligations or service administration.

We may retain certain information:

  • while you remain a member, subscriber, client or participant
  • for a reasonable period after your relationship with us ends
  • where required for legal, tax, accounting, dispute or compliance purposes
  • where necessary to protect our rights or maintain business records

When personal information is no longer needed, we will take reasonable steps to delete, destroy, anonymise or de-identify it where appropriate and lawful.

13. YOUR RIGHTS UNDER POPIA

Subject to POPIA and other applicable laws, you may have the right to:

  • request confirmation of whether we hold personal information about you
  • request access to the personal information we hold about you
  • request correction, updating or deletion of inaccurate, irrelevant, excessive, outdated, incomplete, misleading or unlawfully obtained personal information
  • object, on reasonable grounds, to certain processing of your personal information
  • object to the processing of your personal information for direct marketing
  • withdraw consent where processing is based on consent, subject to lawful limitations
  • lodge a complaint with the Information Regulator if you believe your rights have been infringed

To exercise any of these rights, please contact us at:

admin@daittons.co.za

We may request reasonable proof of identity before processing certain requests.

14. CHILDREN’S PERSONAL INFORMATION

Daittons services and Roundtables are generally intended for adults, professionals, business owners, practitioners and working-age participants. We do not knowingly collect personal information from children where such collection would require consent under applicable law unless the collection is lawful and appropriately authorised.

If you believe that personal information of a child has been provided to us unlawfully or without proper consent, please contact us so we can investigate and take appropriate action.

15. THIRD-PARTY LINKS AND PLATFORMS

Our website, communications or learning materials may contain links to third-party websites, services or platforms. Daittons is not responsible for the privacy practices, content or security of third-party websites or services that are not under our control.

Users should review the privacy policies of those third parties separately before submitting personal information to them.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, business practices, technology or compliance requirements.

Any updated version will be posted on our website with a revised “Last updated” date. Your continued use of our website, Roundtables, LMS or services after changes are posted may constitute acceptance of the updated Privacy Policy to the extent permitted by law.

17. CONTACT US

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal information, please contact:

Daittons
Email: admin@daittons.co.za